Privacy Policy
Effective Date: March 22, 2026
Last Updated: March 22, 2026
Product: Chat.Ask.HipHop (chat.ask.hiphop)
Operated by: ATEM Analytics, LLC — Florida
This Privacy Policy explains how Chat.Ask.HipHop collects, uses, stores, and protects your personal information. We are committed to handling your data responsibly and transparently.
Information We Collect
1.1 Information You Provide Directly
Data Type
When Collected
Email Address
Account Registration
Password (hashed, never stored in plain text)
Account registration
Payment Information
Subscription purchase (processed by third-party payment processor; we do not store card numbers)
Question & Queries
When you use the chat feature
Feedback & Communications
When you contact us
1.2 Information Collected Automatically
Data Type
Purpose
IP address
Rate limiting, fraud prevention, security
Browser type and device information
Platform Optimization
Page visited & features used
Product Analytics
Query History
Personalized alerts, trending analysis
Click-through data (outbound links to publisher articles)
Platform improvement, aggregate analytics
Session duration and interaction patterns
Usage analytics
1.2 Information We Do Not Collect
We do not collect Social Security numbers, government IDs, or financial account numbers
We do not collect precise geolocation data
We do not collect data from minors under 13 (see Section 8)
2. How We Use Your Information
We use collected information to:
Operate the Platform: process queries, deliver AI-generated answers, send alerts
Personalization: tailor trending topics and alerts to your interests and query history
Account management: authenticate users, manage subscriptions, process payments
Security and fraud prevention: enforce rate limits, detect abuse, protect user accounts
Product improvement: analyze usage patterns to improve AI response quality and Platform features
Communications: send transactional emails (account verification, password reset, subscription receipts)
Analytics: understand aggregate user behavior via Google Analytics and internal logging
Legal compliance: comply with applicable laws, respond to lawful requests
We do not sell your personal information to third parties. We do not use your personal information for targeted advertising.
3. How We Share Your Information
We share your information only in the following circumstances:
3.1 Service Providers
We work with trusted third-party vendors who process data on our behalf, including:
We work with trusted third-party vendors who process data on our behalf, including:
Vendor Category
Purpose
Cloud Infrastructure (AWS)
Data Storage, Vector Search, Document Hosting
AI/LLM Provider (OpenAI)
Generating AI responses to user queries
Payment Processor
Subscription billing
Email Service Provider
Transactional Email Delivery
Analytics (Google Analytics)
Aggregate usage analytics
All service providers are contractually obligated to handle your data securely and only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law, subpoena, court order, or other governmental or legal process, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on the Platform prior to any such transfer.
3.4 Aggregated/Anonymized Data
We may share aggregated, anonymized data (such as trending query statistics) that cannot reasonably be used to identify you.
4. Data Retention
Data Type
Retention Period
Account Information
Duration of account + 12 months after deletion
Chat history and queries
24 months from date of query, or until account deletion
IP address logs (rate limiting)
90 days
Payment records
7 years (legal/tax compliance)
Email communications
3 years
Anonymized analytics data
Indefinitely
You may request deletion of your personal data at any time (see Section 6).
5. Cookies and Tracking Technologies
The Platform uses the following tracking technologies:
Session cookies — required for authentication and maintaining your logged-in state
Preference cookies — store user settings and personalization preferences
Analytics cookies (Google Analytics) — collect aggregate usage data to improve the Platform
You can control cookie settings through your browser preferences. Disabling certain cookies may affect Platform functionality. We do not use third-party advertising or behavioral tracking cookies.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
Access — request a copy of the personal data we hold about you
Correction — request correction of inaccurate or incomplete data
Deletion — request deletion of your personal data (subject to legal retention requirements)
Portability — request your data in a portable format
Opt-out of communications — unsubscribe from non-transactional emails at any time
Query history — request deletion of your chat and query history
To exercise any of these rights, contact us at: privacy@ask.hiphop
We will respond to verified requests within 30 days.
7. Data Security
We implement industry-standard security measures to protect your data, including:
Bcrypt password hashing (passwords are never stored in plain text)
JWT-based authentication with token expiration
Encrypted data transmission (HTTPS/TLS)
AWS S3 storage with access controls
Rate limiting and abuse detection
Regular security reviews
While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
8. Children's Privacy
The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at privacy@[yourdomain].com and we will take steps to delete that information.
9. Third-Party Content and Links
The Platform displays content sourced from third-party publishers and provides links to external websites. This Privacy Policy applies only to the Platform itself. We are not responsible for the privacy practices of third-party publishers or websites linked from the Platform. We encourage you to review the privacy policies of any third-party sites you visit.
10. AI and Query Data
When you submit a question to the Platform:
Your query is transmitted to our AI infrastructure (OpenAI GPT) to generate a response
Queries are processed in accordance with OpenAI's data use policies
Query content may be stored in our database to support personalized alerts and session history
We analyze aggregate query patterns (anonymized) to identify trending topics
We do not use individual query content for targeted advertising
For information about how OpenAI handles data, please review OpenAI's privacy policy at openai.com/privacy.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
Know what personal information we collect, use, disclose, and sell
Request deletion of your personal information
Opt out of the sale of your personal information (note: we do not sell personal information)
Non-discrimination for exercising your privacy rights
To submit a CCPA request, contact us at: privacy@ask.hiphop
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and, where appropriate, by email. The "Last Updated" date at the top of this policy reflects the most recent revision.
Continued use of the Platform after changes to this policy constitutes acceptance of the revised policy.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal data:
ATEM Analytics, LLC
Email: privacy@ask.hiphop
Website: chat.ask.hiphop
Mailing Address: [Your Business Address]